Diploma in IT Support Specialist Course | Get Professional Skills & Certification at Elevate Tech School

Course Description

An IT support specialist course teaches foundational technical and customer service skills for entry-level tech roles, preparing you for entry-level positions like Help Desk Technician or IT Support Technician and up to IT support professional certification.

An IT Support Specialist is a tech professional who helps individuals and organizations troubleshoot, maintain, and optimize their computer systems, networks, and software.

IT Support courses cover troubleshooting, networking, operating systems, and security and more. See covered topics below.

What You Will Learn

Technical Fundamentals: Learn about computer hardware, software, operating systems (such as Windows and Linux), and basic networking concepts.

Troubleshooting & Diagnostics: Develop skills to identify, diagnose, and resolve technical issues for users and systems.

Cybersecurity Basics: Understand common security threats and how to protect systems and data.

Customer Service: Gain experience in communicating with users, managing support tickets, and providing effective technical assistance.

System Administration: Learn about managing and maintaining computer systems and infrastructure.

Course Curriculum

Foundations of IT Support

Operating Systems & Desktop Support

Networking Essentials

IT Security & Data Protection

Mobile Devices & Cloud Services

Professional Skills & Capstone Project

Internship & Certification Prep

Course Detail

Course Fee

NGN 200,000.00

Course Duration

3 months

Delivery Method

Classroom + Lab + Online + Project

Payment

Flexible payment term. 5% discount on one-time full payment

Course Code

CTE-306

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7 modules

3 months

Professional level

Professional Diploma

NGN 200,000.00

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Course Description

Course Curriculum

Course Detail

Apply now